Fault Report - Porvoon Kodit

You are not alone with your housing matters – Porvoon Kodit maintenance is here to help.

Everyday living comes with a variety of situations – sometimes small concerns, sometimes bigger needs. Our maintenance team exists so you don’t have to manage them alone.

Whether it’s a broken lamp, garden work, or an appliance in need of maintenance, you can contact us easily and without hesitation. We listen, take action, and ensure your home environment works as it should.

If any problems arise in your flat, please submit a fault report using the electronic form. For urgent matters, contact our customer service.

Fault report / maintenance work

If you notice a fault in your home, submit a fault report using the electronic form below.

For urgent issues, such as water damage or any similar unexpected fault that endangers living conditions, residents must always immediately make a fault report by phone, regardless of the time of day! In the evenings and at weekends, contact the maintenance emergency number.

Fault reports sent via our website are processed on weekdays between 08:00 and 16:00. For urgent maintenance issues, you must call the emergency number.
Please fill in all fields marked with an asterisk (*).

Residents are responsible for the maintenance of their own furniture and other consumable items in the flat. Porvoon Kodit maintenance takes care of repairs and maintenance of furniture and appliances that are permanently fixed to the flat. Our maintenance team provides help and services for residential living, and the prices for these separate services are listed below.

Name of Resident *

Phonenumber *

E-mail *

Adress and Housenumber *

Entrance *

Apartment Number *

Are there pets or anything else to consider? *

Can master key be used? *
YesNo

Description of maintenance work or fault / action to be taken *

Maintenance On Call

Outside regular working hours on weekdays, weekends, and public holidays, the on-call maintenance service is available.

Porvoon Kodit Maintenance, on-call number: 040 592 8505

Maintenance services

Our maintenance staff are available for matters related to building maintenance, repairs, cleaning, and the upkeep of garden areas. Please contact our customer service when:

You notice a water leak, appliance malfunction, or other problem in your flat
Your residential living is disturbed by noise or there is some other disturbance in the building. In such cases, call our customer service or emergency maintenance immediately to resolve the situation
You have lost your key or cannot get into your home
You need other help with home repairs or installation work (repair and maintenance work may incur separate charges, see additional charges)
You notice anything disturbing or contrary to house rules in the building or its garden area

During evenings, weekends, and public holidays, residents are served by the on-call maintenance service. Check your building’s maintenance on-call number on the maintenance contact details page.

For issues with internet connections, please contact the service provider directly. The internet connection included in the flat is provided by Telia.

You are not alone with your housing matters – Porvoon Kodit maintenance is here to help.

Fault report / maintenance work

Maintenance On Call

Porvoon Kodit Maintenance, on-call number: 040 592 8505

Erikseen veloitettavat huoltopalvelut

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Kodinkoneiden asennukset ja liitännät

Remontit ja varusteet

Avaimet ja lukitukset

Siivous ja erikoistyöt

Saunamaksut

Päivystyskäynnit ja muut laskutettavat tehtävät

Maintenance services