Customer service supports your everyday living
Do you need help with matters related to residential living? We are here for you. Whether it’s a small question or a bigger concern, our customer service is happy to help—quickly, kindly, and professionally.
For non-urgent customer service needs, we respond to inquiries during customer service opening hours. For urgent matters that threaten your safety, health, or living conditions, please contact the emergency service.
Dear residents, please note that our name change from A-Yhtiöt to Porvoon Kodit does not affect your landlord or rent payment details. Your landlord remains either Porvoon A-asunnot Oy – Borgå A-bostäder Ab, Kiinteistö Oy A-Lukaali Ab, or Porvoon Vuokra-asunnot Oy – Borgå Hyresbostäder Ab. Our bankdetails remain unchanged.
Information About Living
More information about living by us.
Instructions and Forms
Printable forms and instructions are here.
Changing
flats
Here can you find more information about changing flats.
FAQ
Frequently asked questions by our residents.
Departing Tenants
Instructions for moving out.