{"id":3349,"date":"2025-07-31T07:35:38","date_gmt":"2025-07-31T07:35:38","guid":{"rendered":"https:\/\/porvoonkodit.fi\/asukkaalle\/"},"modified":"2025-10-28T13:28:54","modified_gmt":"2025-10-28T13:28:54","slug":"asukkaalle","status":"publish","type":"page","link":"https:\/\/porvoonkodit.fi\/en\/asukkaalle\/","title":{"rendered":"For Residents"},"content":{"rendered":"\n<section id=\"g-v1l9vvr\" class=\"wp-block-gutentor-m3 alignfull section-g-v1l9vvr gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<section id=\"g-mmom818\" class=\"wp-block-gutentor-m3 section-g-mmom818 gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div id=\"section-g-b15ijag\" class=\"wp-block-gutentor-e1 section-g-b15ijag gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h2 class=\"gutentor-text\">Customer service supports your everyday living<\/h2><\/div><\/div>\n\n\n\n<p>Do you need help with matters related to residential living? We are here for you. Whether it\u2019s a small question or a bigger concern, our customer service is happy to help\u2014quickly, kindly, and professionally.<\/p>\n\n\n\n<p>For non-urgent customer service needs, we respond to inquiries during customer service opening hours. For urgent matters that threaten your safety, health, or living conditions, please contact the emergency service.<\/p>\n\n\n\n<div id=\"section-g-muz1x5l\" class=\"wp-block-gutentor-e2 section-g-muz1x5l gutentor-element gutentor-element-button gutentor-btn-full-mobile gutentor-btn-custom-desktop gutentor-btn-custom-tablet button-align-left-desktop button-align-left-tablet button-align-center-mobile\"><span class=\"gutentor-button-wrap\"><a class=\"gutentor-button gutentor-block-button gutentor-icon-hide\" href=\"https:\/\/porvoonkodit.fi\/en\/ota-yhteytta\/\"><i class=\"gutentor-button-icon fas fa-book\"><\/i><span>Contact Us<\/span><\/a><\/span><\/div>\n<\/div><\/section>\n<\/div><\/section>\n\n\n\n<section id=\"g-nhkhni2\" class=\"wp-block-gutentor-m3 alignfull section-g-nhkhni2 gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<section id=\"g-wwh31hk\" class=\"wp-block-gutentor-m3 section-g-wwh31hk gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div id=\"section-g-xqyxp7h\" class=\"wp-block-gutentor-e1 section-g-xqyxp7h gutentor-element gutentor-element-advanced-text\"><div class=\"gutentor-text-wrap\"><h4 class=\"gutentor-text\">Dear residents, please note that our name change from A-Yhti\u00f6t to Porvoon Kodit does not affect your landlord or rent payment details. Your landlord remains either <strong>Porvoon A-asunnot Oy \u2013 Borg\u00e5 A-bost\u00e4der Ab, Kiinteist\u00f6 Oy A-Lukaali Ab<\/strong>, or <strong>Porvoon Vuokra-asunnot Oy \u2013 Borg\u00e5 Hyresbost\u00e4der Ab<\/strong>. Our bankdetails remain unchanged.<\/h4><\/div><\/div>\n<\/div><\/section>\n<\/div><\/section>\n\n\n\n<section id=\"g-6rbwc11\" class=\"wp-block-gutentor-m3 alignfull section-g-6rbwc11 gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20.01%\">\n<section id=\"g-flw1jit\" class=\"wp-block-gutentor-m3 section-g-flw1jit gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div id=\"section-g-39kx12j\" class=\"wp-block-gutentor-e1 section-g-39kx12j gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Information About Living<br><\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g-fmx1wme\" class=\"wp-block-gutentor-e2 section-g-fmx1wme gutentor-element gutentor-element-button gutentor-btn-full-mobile gutentor-btn-custom-desktop gutentor-btn-custom-tablet button-align-center-desktop button-align-left-tablet button-align-center-mobile\"><span class=\"gutentor-button-wrap\"><a class=\"gutentor-button gutentor-block-button gutentor-icon-before\" href=\"https:\/\/porvoonkodit.fi\/en\/asukkaalle\/ohjeita-asumiseen\/\" target=\"_blank\" rel=\" noopener noreferrer\"><i class=\"gutentor-button-icon fas fa-angle-double-right\"><\/i><span><\/span><\/a><\/span><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"section-g-xc1hm5l\" class=\"wp-block-gutentor-e1 section-g-xc1hm5l gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">More information about living by us.<\/p><\/div><\/div>\n<\/div><\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<section id=\"g-5n35f3g\" class=\"wp-block-gutentor-m3 section-g-5n35f3g gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div id=\"section-g-7ys3jv1\" class=\"wp-block-gutentor-e1 section-g-7ys3jv1 gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Instructions and Forms<br><\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g-llf284g\" class=\"wp-block-gutentor-e2 section-g-llf284g gutentor-element gutentor-element-button gutentor-btn-full-mobile gutentor-btn-custom-desktop gutentor-btn-custom-tablet button-align-center-desktop button-align-left-tablet button-align-center-mobile\"><span class=\"gutentor-button-wrap\"><a class=\"gutentor-button gutentor-block-button gutentor-icon-before\" href=\"https:\/\/porvoonkodit.fi\/en\/tietopankki\/\" target=\"_blank\" rel=\" noopener noreferrer\"><i class=\"gutentor-button-icon fas fa-angle-double-right\"><\/i><span><\/span><\/a><\/span><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"section-g-hyypthi\" class=\"wp-block-gutentor-e1 section-g-hyypthi gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Printable forms and instructions are here.<\/p><\/div><\/div>\n<\/div><\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<section id=\"g-y33o7yk\" class=\"wp-block-gutentor-m3 section-g-y33o7yk gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div id=\"section-g-9ghtlu3\" class=\"wp-block-gutentor-e1 section-g-9ghtlu3 gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Changing <br>flats<\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g-cnc7bbp\" class=\"wp-block-gutentor-e2 section-g-cnc7bbp gutentor-element gutentor-element-button gutentor-btn-full-mobile gutentor-btn-custom-desktop gutentor-btn-custom-tablet button-align-center-desktop button-align-left-tablet button-align-center-mobile\"><span class=\"gutentor-button-wrap\"><a class=\"gutentor-button gutentor-block-button gutentor-icon-before\" href=\"https:\/\/porvoonkodit.fi\/en\/asukkaalle\/asunnon-vaihto\/\" target=\"_blank\" rel=\" noopener noreferrer\"><i class=\"gutentor-button-icon fas fa-angle-double-right\"><\/i><span><\/span><\/a><\/span><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"section-g-il1w7k0\" class=\"wp-block-gutentor-e1 section-g-il1w7k0 gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Here can you find more information about changing flats.<\/p><\/div><\/div>\n<\/div><\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<section id=\"g-37l3hyz\" class=\"wp-block-gutentor-m3 section-g-37l3hyz gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div id=\"section-g-dbjh3hk\" class=\"wp-block-gutentor-e1 section-g-dbjh3hk gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">FAQ<br><\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g-1szqbqs\" class=\"wp-block-gutentor-e2 section-g-1szqbqs gutentor-element gutentor-element-button gutentor-btn-full-mobile gutentor-btn-custom-desktop gutentor-btn-custom-tablet button-align-center-desktop button-align-left-tablet button-align-center-mobile\"><span class=\"gutentor-button-wrap\"><a class=\"gutentor-button gutentor-block-button gutentor-icon-before\" href=\"https:\/\/porvoonkodit.fi\/en\/asunnon-hakijalle\/usein-kysytyt-kysymykset\/\" target=\"_blank\" rel=\" noopener noreferrer\"><i class=\"gutentor-button-icon fas fa-angle-double-right\"><\/i><span><\/span><\/a><\/span><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"section-g-qjl3xsx\" class=\"wp-block-gutentor-e1 section-g-qjl3xsx gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Frequently asked questions  by our residents. <\/p><\/div><\/div>\n<\/div><\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<section id=\"g-w11j17t\" class=\"wp-block-gutentor-m3 section-g-w11j17t gutentor-module gutentor-container-cover\"><div class=\"grid-container\">\n<div id=\"section-g-1q67fht\" class=\"wp-block-gutentor-e1 section-g-1q67fht gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><h3 class=\"gutentor-text\">Departing Tenants<br><\/h3><\/div><\/div>\n\n\n\n<div id=\"section-g-nct1ioo\" class=\"wp-block-gutentor-e2 section-g-nct1ioo gutentor-element gutentor-element-button gutentor-btn-full-mobile gutentor-btn-custom-desktop gutentor-btn-custom-tablet button-align-center-desktop button-align-left-tablet button-align-center-mobile\"><span class=\"gutentor-button-wrap\"><a class=\"gutentor-button gutentor-block-button gutentor-icon-before\" href=\"https:\/\/porvoonkodit.fi\/en\/poismuuttajan-ohjeet\/\" target=\"_blank\" rel=\" noopener noreferrer\"><i class=\"gutentor-button-icon fas fa-angle-double-right\"><\/i><span><\/span><\/a><\/span><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"section-g-rvw5k57\" class=\"wp-block-gutentor-e1 section-g-rvw5k57 gutentor-element gutentor-element-advanced-text text-align-center-desktop\"><div class=\"gutentor-text-wrap\"><p class=\"gutentor-text\">Instructions for moving out.<\/p><\/div><\/div>\n<\/div><\/section>\n<\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3349","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>For Residents - Porvoon Kodit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/porvoonkodit.fi\/en\/asukkaalle\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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